Katalyst is a point-of-sale partner. TapMango can connect in-store loyalty and online ordering. Each location is connected on its own, even when several locations share one TapMango account.
In-store loyalty does not use a TapMango tablet. Staff look the customer up on the Katalyst register, apply one reward, and the completed sale is sent to TapMango for points.
Online ordering uses the Pickup menu from Katalyst. The menu and the times items are available are managed in Katalyst. Orders are sent to the Katalyst register.
Before you launch
Staff must use TapMango Rewards on the register. Looking up a Katalyst loyalty customer does not attach a TapMango customer. Those two customer lists are not the same.
TapMango Support connects each location. You do not install a TapMango tablet for in-store loyalty.
Rewards Katalyst can apply
Map each reward to the Katalyst connection for that location. Only these discount types work:
| Discount type | Works with Katalyst |
|---|---|
| Product Discount (Percentage) | Yes |
| Product Discount (Amount) | Yes |
| Overall Discount (Percentage) | Yes |
| Overall Discount (Amount) | Yes |
| Fixed Price | Yes |
| Buy X Get Y | Yes |
| Bundle (X for fixed price each) | No |
| Bundle (X for amount off each) | No |
| Bundle (X for percentage off each) | No |
A product-specific reward needs the item ID from Katalyst. Katalyst can provide those IDs. If the location also uses Katalyst online ordering, the same IDs are on that menu.
What staff do in the store
If you have any questions, talk to us and we'll be happy to help.
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