In-store loyalty on Katalyst does not use a TapMango tablet. You choose which rewards that location can apply. Each location needs its own connection, even when several locations share one TapMango account.
Contact your TapMango onboarding manager, or TapMango Support, for help with the initial setup. They connect each location.
What you need ready
✓The TapMango location this register belongs to.
✓Rewards you want staff to apply at the register.
✓The Katalyst item IDs for any reward that applies to specific products. Katalyst can provide those IDs. If this location also uses Katalyst online ordering, the same IDs are on that menu.
Only one reward or offer can be used on a sale. Katalyst does not combine rewards.
Map a reward
1Step 1Open the reward or voucher in the TapMango portal.
2Step 2Open Discounts, then Add Discount.
3Step 3Choose the Katalyst connection for this location.
4Step 4Choose a discount type Katalyst supports, then save.
Repeat that for every location that should offer the reward.
| Discount type | Works with Katalyst |
|---|---|
| Product Discount (Percentage) | Yes |
| Product Discount (Amount) | Yes |
| Overall Discount (Percentage) | Yes |
| Overall Discount (Amount) | Yes |
| Fixed Price | Yes |
| Buy X Get Y | Yes |
| Bundle (X for fixed price each) | No |
| Bundle (X for amount off each) | No |
| Bundle (X for percentage off each) | No |
After the connection is on
Staff look customers up with TapMango Rewards on the register. They should stop using the Katalyst loyalty customer lookup. Katalyst customers do not sync into TapMango.
If you use a welcome voucher, a customer who signs up on the register receives it right away.
Contact us
If you have any questions, talk to us and we'll be happy to help.
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