Connect TapMango and Shopify so customers can earn points on their purchases.
Step 1. Send us your Domain
To find your Shopify domain, log into your Shopify account, then click Settings in the bottom left corner.
The domain is listed on the Settings page and ends with .myshopify.com. TapMango needs the complete domain to add the integration to your account.
If you have a custom domain with Shopify for e-commerce, TapMango requires the original domain for your store.
Step 2. Install TapMango Connect
Add TapMango Connect from the Shopify app store. Open the TapMango Connect app store page and click Add App.
On the next page, authorize permissions for TapMango to access and store customer information.
By clicking Install App, you are agreeing to all permissions.
Step 3. Accept the Charges
Open TapMango Connect to accept the charges:
Step 4. Notify TapMango
Notify TapMango Support or your account manager that you have installed the TapMango Connect app so that the integration can be enabled.
After accepting the app charges, you may see this message: "Your integration has been disconnected. Please reach out to support@tapmango.com or contact your CSM to reactivate your integration or finalize your account closure."
This is normal. It is only notifying you that the integration has not yet been enabled on TapMango's end.
TapMango Connect Overview
Existing merchants with TapMango can click Continue at the bottom right corner for more options, such as a quick link to the merchant portal, instructions for installing the TapMango Widget on your Shopify online store, instructions for creating the TapMango Connect tile on in-store POS, disconnecting the integration, and a link to our Terms and Conditions.
How Does The Shopify Integration Work?
See Shopify Integration - Workflow (retail) for the in-store workflow. In-store reward redemption is done through the TapMango Connect tile.
What About eCommerce?
Ecommerce is available too. It requires additional setup, including rewards that fit your online store.
See Shopify Integration - eCommerce and Shopify Integration - Setting Up Rewards (eCommerce).
Troubleshooting
Staff member does not have permission
If a staff member is signed in to Shopify rather than the store owner, they need permission to manage and install apps.
App charge has not been accepted
If the only user is the store owner, who has full permissions by default, the TapMango Connect app charge may not have been approved yet.
Once the charge is approved, reopen TapMango Connect.
If you have any questions, talk to us and we'll be happy to help.
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