Creating an informative and engaging campaign just got easier! TapMango's new AI feature helps you find the right words to connect with your customers.
How Do I Access It?
Create a Quick Campaign
Navigate to Quick Campaigns in your TapMango portal. Start a campaign as normal and you'll find the AI tool ready to use directly within the SMS, Email, and Push Notification editors.
How Does It Work?
Write out some of the details of your message in the text box and click the TapMango AI button:
A window will pop up presenting you with ways TapMango's AI feature can improve your message.
There are four AI tool options:
| Tool | What it does |
|---|---|
| Improve Text | Refines your message, making it more polished, professional, and eye-catching. |
| Shorten Text | Condenses your message by eliminating unnecessary words, so it stays concise and within the character limit. |
| Add Urgency | Reshapes your message to amplify the time-sensitive nature of your deal. |
| Make Friendlier | Improves the tone of your message by softening direct language and enhancing positive phrasing. |
Things To Consider
Make Sure Your Business Name is in the SMS Message
Always double-check that your business name is in the final SMS message.
To ensure customers recognize your brand, verify that your business name is included in the final SMS. You can type it manually or use dynamic tags like [[COMPANY_NAME]] or [[LOCATION_NAME]] to insert it automatically.
Remove Emoji's and Review Character limits in the SMS Message
The AI tool may generate a message that exceeds the SMS character limit, particularly when using emojis.
Always review the final character count to avoid potential overage charges and always remove emoji's from your SMS messages. See Text Messaging (SMS) Understanding SMS Segments for how those characters are counted.
If you have any questions, talk to us and we'll be happy to help.
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