3D Secure for Square

Turn on extra fraud checks for TapMango online payments that are processed through Square.

What is 3D Secure?

For extra fraud protection with online payments, Square offers Risk Manager. Risk Manager helps you spot and manage potential fraud from online payments processed through Square. Once enabled, this applies to TapMango Online Ordering payments and any online or app wallet loads processed through Square.

Verification of Payment

Most of the time, customers go through checkout with no change to the flow. If a payment meets the criteria to trigger 3D Secure, the customer will see one of the following:

• A request for the one-time passcode sent via text message (SMS) or email
• A request for a biometric scan (fingerprint or face ID on their phone)
• A redirection to their card-issuing bank

How to Set up 3D Secure

Before anything is set up on TapMango's side, set up rules in your Risk Manager tool. A rule lets you choose what happens to a payment if a specific condition is met. It can trigger a risk alert or decline a payment.

For how to set up a rule and the different rule types, refer to Square's guide, Setting up Rules with Risk Manager.

If you are already using Risk Manager and have rules set up to trigger 3D Secure for your desired locations, let us know and we'll do the rest.

Troubleshooting